Owner / Landlord

Attention property owners and managers: We need your rental units to house our Veterans!

More than 3,700 owners and managers of rental properties are working with the Orange County Housing Authority (OCHA) to help provide decent and affordable housing for over 12,000 households, most of whom are elderly or disabled and include Veterans.

Since 2009, OCHA has received a total of 580 HUD Veterans Affairs Supportive Housing (VASH) vouchers reserved exclusively for homeless U.S. Veterans receiving services from the Veterans Affairs (VA) Medical Center in Long Beach. VASH veterans receive extensive case management from the VA and also receive support from the Orange County Veterans Service Office, in combination with housing assistance provided by OCHA. This collaboration has proven successful in housing over 400 VASH veterans by January 2015. Approximately 70% of the VASH veterans are single persons and the remaining 30% are families.  

In addition to VASH, OCHA is also issuing regular Housing Choice Vouchers to Veterans who received priority placement on the waiting list. As result of the VASH program and OCHA’s priority to assist veterans, we currently have the largest number of veterans in OCHA history seeking housing at this time. We need help from property owners and managers to ensure our local veterans obtain housing - here in Orange County.

Property owners and managers can advertise rental units at no cost on OCHA's referral listings.  Call (714) 480-2866 or click here to list your upcoming vacancy units or to learn more about the program. Listings are updated weekly. Eligible tenants pay about 30% of their income for their share of rent.  The balance of rent is paid by OCHA directly to owners on the first of every month. Participating landlords retain control of their property and use their own lease or rental agreement.  Please contact us if you have an upcoming vacancy.

Owner Portal: HAPCheck

 

The website is available now and we encourage participating owners and managers to set up access immediately and begin familiarizing yourself with it. To access this secure system, enter:  www.hapcheck.com into your Web browser. Use the boxes on the right side of the screen to log into the system using your Tax ID (Social Security Number or Employer Identification Number) and your temporary password which you will receive in a letter being sent on August 30, 2013.  

 

Once you have logged in, you will be prompted to enter a new password. This password will be required when accessing the system in the future. After you log in, please review your information and add or update your email directly at the website.  If you need to update additional information, please use the Declaration of Ownership Form and Notice on OCHA’s website (http://ochousing.org/owner) to submit other contact changes.

 

Below is a link for instructions for accessing your account online.

Screenshot instructions

 

Direct Deposit Requirement

 

Many participating owners have enjoyed the convenience and security of Direct Deposit for years and we now need to expand this method of receiving HAP to all property owners.   The security and timeliness of payments, along with reduced costs make it necessary for us to require all owners to enroll in Direct Deposit for their HAP payment.

 

Effective November 1, 2013, all owners must be enrolled in Direct Deposit. If you are not already using Direct Deposit please see link below for instructions and forms needed to set up your direct deposit for HAP.  If you have any questions please call our “owner support team” at (714)480-2806.  We are confident that you will appreciate these new enhancements designed to better serve your needs.  Our management and staff thank you for your partnership with OCHA in providing housing for Orange County residents.

 

Owner Documents