Owner / Landlord

New Owner Portal: HAPCheck

The website is available now and we encourage participating owners and managers to set up access immediately and begin familiarizing yourself with it. To access this secure system, enter:  www.hapcheck.com into your Web browser. Use the boxes on the right side of the screen to log into the system using your Tax ID (Social Security Number or Employer Identification Number) and your temporary password which you will receive in a letter being sent on August 30, 2013.  

Once you have logged in, you will be prompted to enter a new password. This password will be required when accessing the system in the future. After you log in, please review your information and add or update your email directly at the website.  If you need to update additional information, please use the Declaration of Ownership Form and Notice on OCHA’s website (http://ochousing.org/owner) to submit other contact changes.

Below is a link for instructions for accessing your account online.

o   Screenshot instructions

Direct Deposit Requirement

Many participating owners have enjoyed the convenience and security of Direct Deposit for years and we now need to expand this method of receiving HAP to all property owners.   The security and timeliness of payments, along with reduced costs make it necessary for us to require all owners to enroll in Direct Deposit for their HAP payment.

Effective November 1, 2013, all owners must be enrolled in Direct Deposit. If you are not already using Direct Deposit please see link below for instructions and forms needed to set up your direct deposit for HAP.  If you have any questions please call our “owner support team” at (714)480-2806.  We are confident that you will appreciate these new enhancements designed to better serve your needs.  Our management and staff thank you for your partnership with OCHA in providing housing for Orange County residents.



Owner Documents